Akira Upgrades Their Retail Experience
Chicago’s trendy women’s clothing store, Akira, started in 2002 by four visionaries. Offering brands such as Adidas, Champion, I.AM.GIA, and more, Akira has gone from one store and grown to 36+ stores throughout the United States and a website serving customers around the world.
While Akira is known for their clothing and inspiring fashionistas, it’s their customers that keep the trends coming. The best way to provide a customer with an unparalleled experience is through retail technology. Akira wanted to take their retail management system to the next level, so they chose Teamwork Commerce to handle their daily operations.
“We decided on Teamwork’s solution because it is a cloud-based, innovative system that is scalable and has custom reporting and dashboard analytics.”
– Eric Hsueh, Owner of AKIRA
Akira’s implementation of Teamwork was omnichannel focused. This implementation included an integration to Magento to run their eCommerce website. Through this eCommerce integration, Akira unlocked new capabilities for their business. They can now centrally manage web orders to support buy online, pick up in-store and ship [from] or return in-store, offering a new convenience to their shoppers.
Also included in the omnichannel approach, Akira can now house customer and inventory data across their website, stores, and warehouse. Customer data includes customer loyalty information, shopping history, gift cards, and more. In addition to these features, Akira has access to endless reports customized to their needs.
Akira is focused on ensuring that customers are styled by experts who know fashion. Now style doesn’t have to stop with their clothing. Akira’s creative employees utilize Apple’s iOS devices to perform their in-store duties enabling flexibilty and style at the point of sale.
Success Stories
Moose Knuckles x Teamwork Commerce: Enhancing the Customer Journey
Andrea Elliott, Executive Vice President of Direct-to-Consumer at Moose Knuckles, shared insights into the brand's successful partnership with Teamwork Commerce. Her role spans all retail operations and customer interactions in their global stores, emphasizing Moose...
ASICS and Teamwork Commerce: Revolutionizing Retail with Cutting-Edge POS Solutions
ASICS, a global leader in high-performance footwear and apparel, is transforming its retail operations through its partnership with Teamwork Commerce’s advanced point-of-sale (POS) solutions. By integrating this innovative technology, ASICS enhances the customer...
Omnichannel Transformation: Petco’s Success with Teamwork Commerce POS Solution
Petco, the renowned American pet health and wellness company, has taken a giant leap towards customer experience excellence through its collaboration with Teamwork Commerce. In this exciting success story, Guillermo Prieto, CIO of Petco Mexico, shares how this...
Sign up for the newsletter
By submitting this form, you acknowledge that you have reviewed the terms of our Privacy Statement and consent to the use of data in accordance therewith.