16th February, 2023, FL, US – Teamwork Commerce, a leading omnichannel solution provider, has today announced that it will be exhibiting at EuroShop 2023, one of the world’s largest retail trade fairs, showcasing its RFID Self-Checkout technology and offering bespoke advice to retailers.

Hosted in Düsseldorf, Germany, from February 26 – March 2, the five-day event will spotlight the latest solutions and innovations that are pushing the boundaries of the retail sector, with specific focus on connected retail, sustainability, smart store, customer centricity, and the in-store experience.

Exhibiting at Stand D49 in Hall 6, Teamwork Commerce will showcase its newly launched RFID Self-Checkout solution and provide attendees with live demonstrations of the technology. The state-of-the-art solution streamlines the checkout process and allows customers to self-scan all of their items within seconds. This further reduces staff handling and checkout time, enhancing the overall customer experience.

In addition to its self-checkout technology, Teamwork Commerce will also display a range of integrated omnichannel solutions including its Mobile Point-of-Sale (mPOS), Order Management System (OMS), Clienteling, and Secure Customer Relationship Management (CRM) System.

Amber Hovious, VP of Marketing and Partnerships at Teamwork Commerce, commented: “Retailers are looking to advance their tech stacks that can positively impact overall customer experience. EuroShop will allow us to network with international retail trade audiences and demonstrate our technological capabilities that enable retailers to provide a top-tier customer experience all the way from the supply chain to the shop floor.”

Teamwork Commerce experts will be on the ground to provide bespoke advice to retailers to help them meet their technology needs in this continuously changing retail environment. 

“We are looking forward to meeting with attendees and industry peers at the show, helping retailers to address their key challenges to sustainable growth,” added Hovious. 

With Teamwork’s omnichannel solution, retailers gain a deeper understanding of their customers to provide personalized experiences through invisible technology. Trusted by top retailers globally including, Acne Studios, Princesse Tam Tam, and Comptoir des Cotonniers.

About Teamwork Commerce

Teamwork Commerce is a flexible tech stack for retailers that includes POS, OMS, Clienteling, Inventory Control and Reporting – a cloud-based system that is constantly evolving to provide cutting-edge technology to meet the needs of the ever-changing retail landscape. With Teamwork’s omnichannel solution, retailers gain a deeper understanding of their customers to provide personalized experiences through invisible technology. Trusted by top retailers globally including, Acne Studios, The Row, Asics, Princesse Tam Tam, Comptoir des Cotonniers, and Moose Knuckles. Learn more at www.teamworkcommerce.com

Retailers are facing unique challenges in today’s retail landscape. Customer behavior is rapidly changing and well-established retail organizations cannot rely on their old ways of operating. The world has seen accelerated changes in customer behavior in the last few years – with things like Buy Online Pick Up In Store (BOPIS) quickly becoming the standard of omnichannel retailers. Now we are seeing physical retail remaining stronger than expected. In addition, direct-to-consumer eCommerce brands are opening stores for the first time. As a result, retailers must invest in technology that is flexible enough to face the new challenges of the future.

Breaking Down Data Silos

Paul Stuart is an 84-year-old American brand that offers exclusive and custom-tailored clothing, sportswear, footwear, and accessories for men and women. Using legacy technology, Paul Stuart faced challenges with inventory management, customer data information, and inventory optimization in their stores. Access to data – including measurements and order status, is paramount to providing the best customer experience for their global client base.

Paul Stuart merged the in-store and eCommerce operations with Teamwork Commerce, a cloud-based solution powered by Google Cloud. By implementing a cloud-based solution, Paul Stuart’s associates have vital data at their fingertips. They gained the ability to fulfill orders quickly, no matter the channel, using the secure CRM and real-time inventory functionality of Teamwork’s order management system.

By deploying Teamwork’s robust platform, Paul Stuart has changed the customer experience in all stores; brick-and-mortar and eCommerce, since they are fully connected with a Google Cloud-backed solution.

Meet Demand at Scale

Many retailers face the challenge of meeting increased demand during peak times. Expandable resources during peak times are essential to eCommerce brands with big sales, exclusive launches and product drops. Teamwork moved to Google Kubernetes Engine (GKE) to assist with the increase of website users around the holidays. GKE has allowed Teamwork clients not to overload the system when thousands of people are shopping that big sale or performing tasks like checking their gift card balances.

Retailers like Catbird, one of the world’s leading ethically sourced jewelry brands, see massive fluctuations in order volume during peak times. As a result, Catbird adopted Teamwork Commerce technology, which relies entirely on GKE, to give retailers access to an expansive fulfillment network to meet customer demand.

Teamwork utilizes Google BigQuery, Cloud Composer, and Looker to provide its clients with instant responses to any analytical query and to help bring the power of data-driven decisions to all aspects of business operations. In addition, clients can utilize ML models with BigQuery ML and Vertex AI to solve demand forecasting problems connected to replenishment, assortment planning, and product allocation.

Global Expansion Means Adapting Fast

Compliance is becoming more and more crucial in different regions. Teamwork Commerce’s global Cloud Headquarters (CHQ) runs on Google Cloud, allowing retailers to house their data appropriately, depending on the location of their physical stores, to stay compliant with local laws and regulations. Teamwork clients can rest assured that their future growth is supported by Google Cloud’s growing global coverage. As of October 2022, Google Cloud is available in 35 regions and 106 zones across over 200 countries and territories. Google Cloud’s massive global infrastructure is designed to deliver software solutions like Teamwork Commerce to clients, no matter where they are around the world.

Teamwork Commerce’s Secure CRM solution provides the highest level of security to protect customer data. In addition, the platform is completely GDPR compliant and constantly evolving. The Google Cloud platform makes customer data accessible on all retail channels, enabling engagement and customer-centric sales journeys.

With Teamwork Commerce and Google Cloud, global retailers are positioned to stay ahead of the competition with the foundational strength to solve complex issues using exciting and easy-to-deploy technology.