As the Hardware Partner Manager at Teamwork Commerce, you will oversee commercial relationships with our ecosystem of technology partners globally, with a specific focus on hardware solutions within the retail sector such RFID, payments, printers, scanning, Apple products and accessories, MDM and networks.
Responsibilities:
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Develop and Manage Relationships: Cultivate and expand relationships with key technology partners, including hardware providers, to identify and capitalize on new business opportunities.
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Build Technology Partnerships: Establish and manage relationships with hardware technology partners to promote Teamwork Commerce’s solutions within the industry.
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Understand Partner Objectives: Gain a deep understanding of partner objectives related to hardware solutions and align them with Teamwork’s capabilities.
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Represent Teamwork: Act as a representative for Teamwork Commerce at industry events, trade shows, and partner summits, focusing on hardware-related discussions.
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Lead Partner Marketing: Collaborate with marketing and sales teams to execute partner marketing activities effectively, particularly highlighting hardware integrations. Work with marketing teams to ensure proper hardware set up for events.
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Record Partnership Activities: Maintain a comprehensive record of all partnership activities related to hardware solutions in CRM and assist with departmental administrative tasks as needed.
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Hardware Solution Management: Order, track, and manage internal hardware support needs. Budget and track hardware spend and revenue share to ensure profitability.
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Create Revenue Opportunities: Identify and create new revenue share and marketing opportunities with hardware partners to drive business growth.
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Issue Escalation and Liaison: Escalate hardware-related issues to partners and act as a liaison between Teamwork and external partners and vendors for swift resolution.
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Project Management: Project manage new and existing projects related to hardware solutions, ensuring timely delivery and successful implementation.
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Market Research: Understand new innovations and trends within the retail industry. Build business use cases for new features and technologies to ensure Teamwork stays at the forefront.
Requirements:
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3+ years of experience in strategic partnerships, business development, or channel sales within a technology organization, with a focus on hardware solutions.
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Demonstrated ability to work towards quantifiable goals, such as revenue targets for hardware-related initiatives.
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Strong communication skills and the ability to collaborate effectively across hardware and software teams.
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Comfortable with APIs, SDK technologies, and a general understanding of retail, particularly in the context of hardware integrations.
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Ability to travel up to 5% of the time and ability to work with different time zones.
This role offers the opportunity to drive meaningful partnerships and revenue growth through hardware solutions, contributing to Teamwork Commerce’s success in the North American market.