Everything in one place.

Teamwork Commerce is a global, AI-enabled retail platform that natively integrates enterprise POS, OMS, Inventory Management, RFID, and AI into one system. It powers 30,000+ terminals across 40+ countries with open APIs, serving mid-market and enterprise retailers in fashion, footwear, stadiums, museums, jewelry, and specialty retail.

The POS keeps selling through a network outage, because the app and its data are on the device rather than in a browser tab. Card data is encrypted at the point of capture, on the payment terminal or Tap to Pay on iPhone, and never stored on the POS. Sales queue locally and sync to the back office automatically when connectivity returns. Offline card acceptance depends on the payment provider you use.

Teamwork Commerce offers an industry-leading native RFID stack, no third-party middleware required. It covers tag encoding at receiving, RFID-enabled checkout (scan an entire basket in one tap), real-time item-level tracking, and full-store cycle counts in minutes. This delivers 99.9% inventory accuracy.

It is an AI assistant built into the associate's handheld device, there to help associates help their customers. Instead of digging through binders or radioing the back room, an associate asks a question the way they would ask a colleague and gets an answer, with pictures, in seconds. They can describe what the customer wants in plain language (“something warm for a weekend in the mountains”), scan a tag to pull up product information, or browse by category to see what is new, then save and share products. Faster answers mean less time searching and more time selling, and customers leave with exactly what they came for, or something even better.

Yes. Teamwork Commerce holds SOC 2 Type 2, and is GDPR and PCI DSS compliant. SOC 2 coverage for a given deployment is confirmed as part of your agreement. The platform also supports fiscal compliance standards including NF525 (France) and TSE (Germany) across 40+ countries.

Implementations typically run from around 120 days to two years, depending on fleet size, operational complexity, and how many integrations are in scope. Our own service team leads every implementation, working alongside any systems integrator or technology partner you bring. Once a retailer is live, opening an additional store is a matter of hours rather than a project.

Teamwork Commerce is a natively global, end-to-end DTC retail platform that unifies POS, inventory management, RFID, shipping/receiving, pricing, promotions, and loyalty within a single codebase. That means fewer vendors to manage, with fiscal compliance handled in 40+ countries. Unlike competitors that require third-party middleware for RFID or separate regional vendors for compliance, Teamwork delivers everything in one integrated iOS-native system.

The POS keeps selling through a network outage, because the app and its data are on the device rather than in a browser tab. Card data is encrypted at the point of capture, on the payment terminal or Tap to Pay on iPhone, and never stored on the POS. Sales queue locally and sync to the back office automatically when connectivity returns. Offline card acceptance depends on the payment provider you use. This matters for stadiums, pop-up events, and regions with unreliable connectivity.

Yes. Teamwork Commerce holds SOC 2 Type 2, and is GDPR and PCI DSS compliant. SOC 2 coverage for a given deployment is confirmed as part of your agreement. Enterprise-grade security protects PII and financial data across all global touchpoints.

The interface follows iOS patterns associates already know, so time to a first transaction is short: seasonal staff at the Colorado Rockies were on registers in as little as 5 minutes. That is time to a first sale rather than the whole training program, which runs as instructor-led sessions plus role-based courses in the platform as part of every implementation.

Yes. Teamwork Commerce offers an industry-leading native RFID stack, no third-party middleware. RFID-enabled checkout processes entire baskets in seconds without line-of-sight scanning. Next-gen self-checkout kiosks auto-detect items. The system delivers 99.9% inventory accuracy at item level.

The practical difference is where RFID lives. Most platforms in this category reach it through a third-party integration layer, so tag reads arrive as an import after the fact. Ours runs inside the POS, which is why receiving, counting, transferring and selling all operate by individual EPC. The iOS-native architecture, the AI agent and the 30+ years behind the product matter too, but RFID is the one that changes how a store actually works.

Shopify POS is built for high-volume DTC and SMB retail, with point of sale as an extension of its e-commerce platform. Teamwork Commerce is built the other way, POS first, for the physical store, with native RFID, offline resilience on the device, and AI built in. For enterprise retailers running fiscal compliance across 40+ countries and RFID-driven inventory accuracy, Teamwork Commerce is purpose-built for that scale; Shopify POS is purpose-built for fast-growing DTC brands.

Teamwork Commerce offers an industry-leading native RFID stack, from tag encoding at receiving through checkout, loss prevention, and analytics. No third-party middleware required, and the reader hardware is yours to choose. Our RFID is native to the core logic: every transaction (receiving, counting, transferring, selling) operates by individual EPC, not just UPC.

We keep a certified hardware list for clients, covering the devices integrated and supported with TW POS Pro, including Bluebird RFID handhelds. It is deliberately short, roughly one certified device per category rather than a catalogue, and there are no certified EAS gates on it today. We recommend certified hardware for full compatibility; if you want to use something not on the list, your Client Success team can advise on support.

Both. If your vendor or warehouse ships goods already tagged, they scan straight into the purchase receipt. If not, Teamwork provides an integrated encoding workflow inside the purchase receipt document: define quantity, print and encode tags, affix them, then RFID scan to populate the receipt with individual EPCs. One step, no separate process.

Teamwork's OMS is natively integrated with POS and Inventory rather than bolted on through middleware, so order-fill decisions read the same live stock record the store is selling from. You configure the fill logic yourself, ranking strategies by stock depth and node capacity and setting rules by store, region, channel or SKU, and safety stock per location holds a popular line back for the shop floor. Where a retailer runs RFID, the counts behind that record are verified to 99.9% accuracy.

Order Fill Logic is a ranked, configurable rule stack. You set the priority, for example fill complete from the highest-stock location, ship-to-store for pickup orders, or ship-from-vendor, and the engine applies your rules to every order against live stock. It can also split an order across nodes when a single location cannot fill it. It does not rate-shop carriers or route by distance, and it does not calculate margin.

Yes. Ship-from-store turns every retail location into a fulfillment node with pick-and-pack tasks for store associates. BOPIS (Buy Online Pick Up In Store) promises against the live stock record rather than an overnight file, so the item is there when the customer arrives. Buy Online Return In Store (BORIS) is also natively supported.

New Black EVA offers scoring-based order orchestration but requires third-party middleware for RFID. NewStore focuses heavily on fulfillment but doesn't offer native RFID or merchandising intelligence. What Teamwork Commerce does differently is run order routing on inventory it can actually trust: Order Fill Logic is configurable, and the RFID underneath it is native rather than middleware, so stock is accurate to 99.9% before a routing decision is made.

Yes. The OMS operates across multiple legal entities and currencies, and a US-based HQ can manage global operations while regional teams work in their local currency and language. Fiscal compliance itself sits with the POS and with the ERP: the OMS hands the order, tender and stock movement across so the books are closed in the system that owns them.

The cloud back office is Teamwork Commerce's enterprise reporting and analytics platform. It provides 150+ out-of-the-box reports covering sales, inventory, associate performance, fulfillment, compliance, and more, accessible from a single global dashboard with real-time multi-currency support across 40+ countries.

The Natural Language Interface lets you ask questions in plain English. The AI cross-references multiple data sources (sales data, RFID inventory, weather, staffing schedules, and promotional calendars) to identify root causes and recommend actions.

The 150+ reports ship out of the box, the same library for every retailer on the platform, so there is nothing to build before you can run them. Anything beyond that library is built by Teamwork rather than left for you to assemble. On the dashboard side, Looker dashboards can be customized and set to deliver on a schedule, configured by your technical specialist.

Yes. Exchange rates are configured per market in the cloud back office, so group totals can be read in your base currency instead of being reconciled by hand. Reporting also covers the fiscal summaries each market requires for its own filing, built from the transactions the POS has already recorded.

Through an industry-leading native RFID stack. RFID-powered cycle counts scan thousands of items in minutes without pulling product off racks. Real-time reconciliation updates global stock levels instantly. Combined with AI anomaly detection that flags suspicious inventory movement, this is what holds inventory at 99.9% accuracy and keeps ghost SKUs out of the count.

Yes. Rolling RFID cycle counts run during business hours, with associates scanning on the mobile POS while customers shop. Stock keeps moving while you count, so a count taken during trading will surface discrepancies that have to be reconciled. That is a logistics problem rather than a software one, and no system removes it. A typical 10-store chain recovers $150,000–$300,000 in previously "lost" stock within the first 12 months of switching to weekly RFID counts.

The AI monitors the velocity of RFID tags moving through the sales floor. When it detects a SKU approaching zero at a location, it automatically queues a transfer from the nearest warehouse or store with surplus stock. It can also trigger vendor re-orders.

Teamwork Commerce has native RFID from receiving through checkout, with no third-party middleware. This means cycle counts, receiving, loss prevention and real-time tracking share the same records, with no integration points to break. The result: 99.9% inventory accuracy.

Yes. Inventory operations keep running through a network outage. Receiving, counts, adjustments, and transfers continue on the device, then sync automatically when connectivity returns.

It is an AI assistant built into the associate's handheld device, there to help associates help their customers. Instead of digging through binders or radioing the back room, an associate asks a question the way they would ask a colleague and gets an answer, with pictures, in seconds. They can describe what the customer wants in plain language (“something warm for a weekend in the mountains”), scan a tag to pull up product information, or browse by category to see what is new, then save and share products. Faster answers mean less time searching and more time selling, and customers leave with exactly what they came for, or something even better.

The product record is the foundation, it unifies all product knowledge including descriptions, materials, care instructions, imagery, and translations. Customer data builds on the product record by capturing every customer interaction as a selling ceremony, storing associate feedback, and using that data to continuously refine the AI Agent's recommendations. Together they create a self-improving intelligence loop.

Every customer interaction is captured as a customer session. After each session, associates can provide feedback and corrections, strengthening the AI's understanding of your customers and products. This feedback loop means the AI gets more accurate with every interaction. The sooner your product and customer data are centralized, the faster the AI accumulates the knowledge it needs.

Yes. When a customer leaves the store, the AI Agent carries the interaction forward. If the customer browses your website at home that evening, the AI can surface recommendations based on what they tried in-store, what the associate noted, and what's been wishlisted, so the experience stays personal across channels.

Product data and customer data are shared services within the Teamwork Commerce platform, the same product and customer intelligence layers that power other apps across the platform. The AI is where they converge at the point of sale: real-time associate guidance, backed by the same product data and customer intelligence the platform runs on. The secure identity layer sits underneath the same experience.

Most retail AI focuses on e-commerce recommendations or customer-facing chatbots. Ours is built for the associate, it's a co-pilot for the physical sales floor. It's natively integrated with Teamwork's POS, OMS, RFID, and inventory systems, so recommendations are backed by real-time stock data, customer history, and product intelligence. No other platform offers this depth of AI natively integrated with the full retail stack.

Teamwork's mobile native interface uses a high-density matrix view designed for footwear and apparel. Associates see stock levels across all sizes, widths, and colors in one screen, and can check availability at nearby stores instantly. If a size is out of stock, "Save the Sale" ships from another location in 3 taps.

RFID solves the mismatched-pair problem by tracking every individual unit. Associates use the RFID handheld's locate mode, which reads the tag's signal more strongly as they close in, to find the exact item in the backroom in seconds.

Fashion has some of the highest online return rates in retail. Teamwork's BORIS (Buy Online Return In Store) processes cross-channel returns and restocks inventory the moment an item comes back, available for the next walk-in shopper right away, with no sync lag and no manual reconciliation.

Customers place items near the RFID antenna, the system detects every tagged item in seconds without barcode scanning or line-of-sight. Transactions complete in 30 seconds or less.

Lammle's set up eleven pop-up stores at the Calgary Stampede in 10 days on Teamwork's mobile POS. The iOS interface reduces training to under 30 minutes. The platform is localized in 40+ countries with native fiscal compliance, so entering Paris, Sydney, or Mexico City requires no platform change, no regional vendor, and no re-training.

Teamwork Commerce is the only one of the three with native RFID. Shopify POS is built for e-commerce first, so its in-store capabilities are secondary and it lacks native RFID; NewStore focuses on mobile-first associate experience but does not offer RFID self-checkout or RFID inventory. For a fashion retailer the deciding factor is usually inventory accuracy, since both markdowns and oversells trace back to it. Stock verified by native RFID to 99.9% is what lets self-checkout read a basket in 30 seconds or less, and what makes an Endless Aisle or ship-from-store promise hold. BOPIS, BORIS and fiscal compliance in 40+ countries come with it.

Fashion and footwear retailers on the platform include ASICS, Lucchese, Lammle's Western Wear, Princesse Tam Tam and Comptoir des Cotonniers, and City Beach. It also serves luxury fashion brands including Acne Studios and The Row. It's localized in 40+ countries with native iOS POS, RFID, and integrated OMS.

RFID-verified inventory holds 99.9% accuracy in stores and warehouses worldwide. Each unit is individually tracked by EPC. If only 3 units of a piece remain (one in Paris, one in London, one in Milan) the system knows exactly where they are and prevents any channel from selling a ghost unit. For small production runs where a canceled order means losing a high-value client, this precision is essential.

Every piece is serialized as its own unit, with or without RFID. With RFID, the piece carries an EPC encoded as an SGTIN, a GS1 serial number that belongs to that one piece; without RFID, it carries its own unit ID. With RFID, a handheld counts a display case without handling a piece.

Each associate sells from their own iPhone or iPad, so there is no cash wrap on the floor. Normally every POS needs its own cash drawer. Here, every device posts its cash in and out to one centralized drawer record, and the physical drawer stays back of house, so every cash movement across every device is tracked in one place.

Yes. The platform supports deposits for custom and special orders and layaway, with automatic balance tracking and customer notifications. Custom pieces such as wedding bands start as review orders, tracked from the client's request to collection.

Teamwork Commerce is not a repair or appraisal system, and it does not handle trade-ins. It integrates tightly with the systems that do. The associate takes the deposit in Teamwork Commerce, the repair goes to your repair system, and its status comes back so the customer can be told the piece is ready to collect.

Yes. The unified CRM stores sizes, style preferences, purchase history, wishlists and associate notes, so the same client record follows a shopper between stores and channels, fully GDPR compliant with data protection built into the architecture. The AI uses this data to surface recommendations in real time. The client profile follows the customer whether they visit Paris, London, or Milan.

Teamwork Commerce is 100% native iOS. The interface is sleek, minimal, and designed for the luxury environment, no industrial hardware, no clunky terminals. Associates complete transactions on iPad or iPhone anywhere in the boutique, creating a personal shopping experience without interrupting the brand atmosphere.

Teamwork Commerce is built for luxury's scarcity and clienteling requirements. Luxury puts weight on two things most platforms treat as secondary: knowing exactly what exists when a run is small, and knowing the client well enough to call them about it. RFID precision covers the first; clienteling and deposit handling cover the second. The iOS interface and compliance in 40+ countries are table stakes at this level.

Acne Studios, The Row, James Perse, 120% Lino, Lucchese, Vince, and Moose Knuckles. The platform serves luxury brands that need enterprise-grade clienteling, RFID inventory precision for limited collections, and global scalability across 40+ countries.

Yes. The Mobile POS handles gift shop merchandise, membership renewals and donation collection on a single device. It does not sell admission: the ticketing system you already run keeps doing that. Staff can process any transaction type anywhere, in the lobby, gallery, gift shop, or at off-site fundraising events.

Museum-specific systems tend to lead with admissions and treat the shop as an afterthought, which is the opposite of where Teamwork Commerce is strong. We do not sell admission. What we run is the commercial side: enterprise gift shop inventory with RFID, membership and donations in the same transaction, member lifetime value tracked across all of it, mobile POS that travels to an off-site fundraiser, fiscal compliance including VAT and GST, and SOC 2 Type 2 security for government-funded institutions. It sits alongside your ticketing rather than replacing it.

A general-purpose POS keeps the shop's data in its own world, with no idea who is a member or a donor. Teamwork Commerce puts the gift shop, membership and donations on one record: real-time inventory with RFID, 150+ reports, and mobile POS that works at an off-site event as well as it does in the lobby. Admission stays with the ticketing system you already run.

Yes. Teamwork's unified CRM creates a single profile for every visitor that aggregates gift shop purchases, membership level and donation history into one "Value to the Institution" metric. This enables targeted fundraising campaigns, personalized staff interactions, and data-driven membership tier strategies.

The Broad and MoMA are Teamwork Commerce clients. The platform serves museums and cultural institutions that need the gift shop, membership and donations on one mobile-first platform, with enterprise security (SOC 2 Type 2) and global compliance.

It depends on your scale. For independent pet stores with heavy grooming and daycare scheduling, pet-specific platforms like Gingr, PetStack, or SuperPet Cloud are strong choices. For multi-location pet retail chains (10+ stores) that need enterprise inventory management, centralized fleet control, integrated omnichannel (BOPIS, ship-from-store, subscriptions), loyalty programs, and shopper-display POS advertising, Teamwork Commerce is the enterprise-grade option. Proven at scale with Petco Mexico's 127-store, 2,000+ terminal deployment.

Pet-specific platforms like Gingr and PetStack are excellent for independent pet stores with heavy grooming and daycare scheduling needs. Teamwork Commerce is built for multi-location pet retail chains that need enterprise infrastructure: centralized management of 100+ stores, real-time inventory across the fleet, integrated OMS for click-and-collect and ship-from-store, loyalty with targeted POS advertising on the shopper display, and global compliance. Petco Mexico's 127-store, 2,000+ terminal deployment is proof of that scale.

The shopper display is a revenue stream built into the POS. It serves targeted video ads and brand-sponsored promotions on customer-facing displays during checkout, personalized to each customer's pet profile and purchase history. Pet brands pay premium prices to reach the right pet owner at the exact moment of purchase. Retailers control ad values and targeting criteria.

Petco Mexico consolidated POS, loyalty, CRM, and online store integration across 127 locations with 2,000+ terminals. The deployment included real-time coupons, QR code scanning for grooming and bulk products, an employee benefit program with staff discounts, virtual gift cards, and paperless receipts. The platform integrates with Petco's ERP, OMS, and e-commerce for full omnichannel capability.

Petco Mexico (127 stores, 2,000+ terminals) and Incredible Pets. The platform serves pet retail chains that need enterprise-scale POS, loyalty, inventory management, and shopper-display advertising.

The POS keeps every terminal selling through a network outage. Card data is encrypted at the point of capture and never stored on the POS; sales queue locally and sync to the back office when connectivity returns. During the halftime rush at a sold-out game, that keeps the line moving even when 50,000 fans saturate the network.

Teamwork Commerce specializes in merchandise retail, team jerseys, hats, memorabilia, and fan gear. For F&B operations, Teamwork integrates with your existing concession POS or F&B vendor via open APIs. Unifying food and merchandise is the long-term goal, and Teamwork's open architecture is built to support that integration.

The Colorado Rockies put new associates on registers in five minutes after they start. The iOS interface follows familiar design patterns that most people already know. For stadium retail where staff might work 20 games a year, that keeps training down.

Teamwork Commerce is a broader platform than a stadium-merchandise-only system: native RFID (not third-party), offline resilience (critical for network-saturated venues), integrated OMS with Endless Aisle and ship-from-store, real-time AI fan loyalty through the LAVA and Givex partnerships, and the full omnichannel stack (BOPIS, BORIS, cross-channel inventory). For venues that also operate standalone retail stores, like InnovaSport's 250 locations, the same deployment extends from the stadium to the entire retail fleet.

The cloud back office provides sales analytics by game period (pre-game, halftime, post-game), per-fan average spend, terminal performance, product velocity, and inventory turnover. In a Mashgin survey of MLB fans, 53% wait 15 minutes or more at concession stands and over 80% have abandoned a purchase because the line was too long, and venues offering mobile ordering see per-capita spend rise 22%.

Teamwork Commerce powers stadium and venue retail for the Colorado Rockies, Milwaukee Bucks, InnovaSport (250 stores across Mexico), and Sports Basement. The LAVA loyalty integration is live with NFL teams. The platform handles large bursts of sales volume with offline resilience, RFID self-checkout, and rapid seasonal staff deployment.