A pet store associate helping a customer at checkout
Pet Goods

POS built for pet retail chains.

Teamwork Commerce is the enterprise pet store POS that runs retail, grooming services and loyalty off the same product and customer records. It runs across 127 Petco Mexico stores and 2,000+ terminals. Subscription fulfillment, click-and-collect, and brand-sponsored POS advertising included.

On the floor

A customer collects their dog from grooming and grabs a bag of food on the way out. The associate scans the grooming service's QR code and the food on one ticket, and both land on the same loyalty profile.

$165B
U.S. pet spending (2026 proj., APPA)
95M
U.S. pet-owning households (APPA)
127
Petco Mexico stores live
2,000+
POS terminals deployed
Built for Pet Retail

Retail, grooming and loyalty, not three systems.

Pet retailers combine products and services under one roof. Your POS should handle both without separate systems, duplicate data, or manual reconciliation.

Tag 01 · Platform

Sales and cash on one device

POS Pro for transactions and Drawer Memo for cash management, both on iOS.

Tag 02 · Loyalty

Loyalty targeted by pet profile

Points, tiered rewards, and real-time coupons at checkout: targeted by pet profile, purchase history, and visit frequency.

Tag 03 · Retail Media

Sponsored promotions on the shopper display

The shopper display serves brand-sponsored promotions at the point of sale, personalized to each customer: premium impressions, flexible revenue models.

Tag 04 · Speed

High-SKU aisles scanned by QR code

Petco Mexico scans QR codes for grooming services and bulk product: fast checkout in high-SKU food aisles, with paperless receipts.

Tag 05 · Fulfillment

Click-and-collect and ship-from-store

Online orders filled from store stock: click-and-collect and ship-from-store run off the same inventory the aisles sell from.

Tag 06 · Scale

127 stores from one console

Petco Mexico runs 127 stores and 2,000+ terminals with central pricing, promotions, and unified reporting across the fleet.

Shopper Display · POS Advertising

Retail media on the customer-facing display.

Teamwork Commerce turns the point of sale into an advertising channel, personalized to each customer. Pet brands pay to reach the right pet owner at the exact moment they're buying, with targeted content based on pet profiles and purchase history.

  • Targeted video ads: serve engaging, product-specific content tailored to customer profile and pet history
  • Promotional opportunities: brands launch new products, offer coupons, highlight special deals at checkout
  • Flexible revenue models: retailers adjust ad values, charge premium prices for targeted customer segments
  • Shopper-facing displays: show transactions and in-store advertisements simultaneously during checkout
See the shopper display
The Teamwork Commerce shopper display on an iPad stand at checkout: the customer greeted by name, a sponsored promotion with a coupon, and the running order and total
How It Plays Out

The same customer, every three weeks.

Pet retail runs on frequency. Small friction, repeated often, is what costs you.

01

A regular, in and out fast

Line-busting checkout on iOS keeps the trip short for a customer who will be back this month.

See the POS
02

Loyalty applies itself

The profile and its rewards surface automatically, no card and no lookup.

See customer data
03

The big bag is out of stock

Ship-from-store or another location sends it home instead of sending the customer elsewhere.

See order management
04

Stock that stays right

Real-time inventory keeps 127 stores honest without a counting team in each one.

See inventory control
05

HQ sees it all live

Every store, every channel, in one dashboard, the basis for buying and staffing decisions.

See analytics
Teamwork Commerce has become one of the main pillars in achieving omnichannel at Petco. It has reinforced Club Petco, our successful loyalty program, and we have managed to implement real-time targeted experiences to pamper our customers both in physical stores and in eCommerce.
Guillermo PrietoCIO, Petco MexicoRead the case study
Proven at Scale

127 stores. 2,000+ terminals. Live.

If you are evaluating for a large fleet, this is the deployment to ask about.

127 stores
Petco Mexico

Consolidated POS, loyalty, CRM, and online store integration across 127 locations with 2,000+ terminals.

Specialty
Incredible Pets

Independent specialty pet retail on the same stack.

Proven across hundreds of stores Retail and services, same records Fleet-wide visibility from HQ
Frequently Asked Questions

Pet retail questions, answered.

For multi-location pet retail chains, Teamwork Commerce is the enterprise-grade option. The right answer depends on your scale. For independent pet stores with heavy grooming and daycare scheduling, pet-specific platforms like Gingr, PetStack, or SuperPet Cloud are strong choices. For multi-location pet retail chains (10+ stores) that need enterprise inventory management, centralized fleet control, integrated omnichannel (BOPIS, ship-from-store, subscriptions), loyalty programs, and shopper-display POS advertising, Teamwork Commerce is the enterprise-grade option. Proven at scale with Petco Mexico's 127-store, 2,000+ terminal deployment.

Pet-specific platforms like Gingr and PetStack are excellent for independent pet stores with heavy grooming and daycare scheduling needs. Teamwork Commerce is built for multi-location pet retail chains that need enterprise infrastructure: centralized management of 100+ stores, real-time inventory across the fleet, integrated OMS for click-and-collect and ship-from-store, loyalty with targeted POS advertising on the shopper display, and global compliance. Petco Mexico's 127-store, 2,000+ terminal deployment is proof of that scale.

The shopper display is a revenue stream built into the POS. It serves targeted video ads and brand-sponsored promotions on customer-facing displays during checkout, personalized to each customer's pet profile and purchase history. Pet brands pay premium prices to reach the right pet owner at the exact moment of purchase. Retailers control ad values and targeting criteria.

Petco Mexico consolidated POS, loyalty, CRM, and online store integration across 127 locations with 2,000+ terminals. The deployment included real-time coupons, QR code scanning for grooming and bulk products, an employee benefit program with staff discounts, virtual gift cards, and paperless receipts. The platform integrates with Petco's ERP, OMS, and e-commerce for full omnichannel capability.

Petco Mexico (127 stores, 2,000+ terminals) and Incredible Pets. The platform serves pet retail chains that need enterprise-scale POS, loyalty, inventory management, and shopper-display advertising.

Service Counter to Doorstep

Where pet retail actually operates.

Same-day delivery

Direct integrations with DoorDash and Uber, with line-level visibility into driver notifications, timing, and customer tips.

Coupons that know the customer

Customer-specific coupons such as birthday rewards, stacked or standalone, with the coupon itself able to trigger a cart promotion.

Cash controls across the fleet

Paid-in and paid-out tracking, blind counts with management sign-off, and automated end-of-day reconciliation.

Stock answers on the spot

Enterprise inventory lookup showing on-hand, committed, and available-to-sell by location group.

Talk to Us

Built for fleets like yours.

If you run dozens or hundreds of stores, we will walk through the Petco Mexico deployment and what your rollout would actually look like.

  • A working session, not a slide deck
  • Straight to a technical specialist who knows retail
  • Your details stay with us, no list sharing

Scale your pet retail empire.

See how Teamwork Commerce powers 127 Petco Mexico stores and 2,000+ terminals.

Book a demo See customer stories