A shopper using Teamwork Commerce RFID self-checkout in a retail store
Part of the Teamwork Commerce platform

Every unit, from the dock to the receipt.

Every tag read lands in the POS: receiving, counts, transfers and checkout on one record. No middleware, and the readers and tags are yours to choose.

32s
Checkout with RFID, measured by EXO.
85s
The same checkout on a traditional POS, scanning item by item.
53s
Saved on every transaction.
15 hrs
Scan time given back for every 1,000 transactions.
The Foundation

RFID provides the signal. We turn it into action.

Hold an RFID tag up to the light. You can see it: a set of fine lines, that's the antenna, connected to a tiny chip. That chip stores a number, permanently. No battery required. It just needs a burst of energy from an RFID reader, a gun, a pad, a scanner, to wake up and transmit its ID.

01

That ID is an Electronic Product Code

Unlike a barcode, which identifies an item that can have many units, an EPC identifies a specific unit of the item.

02

One UPC, ten EPCs

Say you have ten identical shirts on a shelf: one UPC, but ten different EPCs. Scan them all at once, and that's your count of ten, instantly.

03

You've seen this at self-checkout

Place your units in a bin and the cart appears on screen automatically. Readers inside the bin blast the tags with energy, capture each EPC, and the system builds the transaction. Again, instantly.

The RFID Story

One unit. One record.

Follow a single unit through every step that touches it.

Warehouse
Ships vendor-tagged, or arrives untagged
Receiving
Checked against the purchase order
Transfers & counts
Verified at both ends, by unit
Checkout
Scanned in one pass, basket to receipt
01 Receiving

No manual counts. No assumptions.

The journey starts at the loading dock. Units arrive either pre-tagged at manufacturing, or they are tagged here, a process called commissioning. Each tag is printed, applied, and linked directly to the exact unit being received.

  • A portable RFID scanner captures every EPC in the shipment at once
  • Our system cross-checks what was expected against what actually arrived, at the unit quantity level
  • Just verification from the very start
Bluebird RFID sled readers with iPhones running the Teamwork Commerce RFID app
02 Transfers

Track the exact units transferred.

As inventory moves between locations, RFID lets us track the exact units transferred. Targeted RFID-reading captures only the units directly involved in the transaction, so nearby stock isn't accidentally included.

  • Our system verifies each EPC at both the source and the destination of the transfer, recording the full movement history
  • Instead of guessing, retailers have a clear, unit-level audit trail
  • The kind of confidence in inventory data that enables smarter replenishment decisions across stores
03 Sales

Whether checkout is handled by staff or by the customer.

Instead of scanning each unit's barcode one by one, everything is placed on a read zone and accurately identified instantly. In a staff-led environment, units are read at once, the cart is built automatically, and your team stays focused on service and recommendations.

  • In self-checkout, customers place their units in the read zone. All units are identified instantly, the cart is built, and the customer is guided through seamlessly: no lines, no waiting
  • Either way, same result: faster checkout, accurate receipts, and accurate real-time inventory
A shopper using Teamwork Commerce RFID self-checkout, items in the bin and the cart on screen
04 Stock count

Hours with a large team, or minutes with a single person.

After units have been received, moved, and sold, RFID stock counts verify that everything is where it should be. Counts work by capturing all visible EPCs within range of the reader. Teams can scan the store, covering entire departments in seconds.

  • What used to take hours with a large team can now be completed in minutes with a single person
  • Instead of periodic snapshots that often get skipped, inventory can be continuously verified
  • A living, always-current picture of what's in stock
An associate sweeping a rack of jackets with an RFID handheld
See the full RFID lifecycle live.
Bring a shipment, a transfer and a count, and we will run them on your own product data.
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The E-Commerce Mission

Two missions that pull in opposite directions.

Never promise what you do not have. Never fail to offer what you do. Miss either one and the cost lands on the same customer.

Mission 01

When the site oversells

The site sells a unit the shelf does not have.

  • The order is canceled after the customer has paid
  • A refund, an apology, and a shopper who now doubts the stock figure
  • Every subsequent promise on the site is worth less
Mission 02

When the shelf goes unsold

The shelf holds a unit the site will not sell.

  • Stock sits in a stockroom while the page reads sold out
  • The sale goes to whoever did trust their own numbers
  • The markdown at the end of the season is yours to take
Both come down to one number

Available-to-Sell your e-commerce can actually trust.

Available-to-Sell is calculated from what the system believes is on hand. Counting the floor by EPC, often, is what makes that belief true, so the number your website is selling against matches the shelf.

RFID in Practice

What can the RFID handheld actually do?

Paired readers

Two handhelds can work the same incoming or outgoing transfer at once, so a large merchandise order is read in one pass rather than split into batches.

Filtered counts

Isolate a count to targeted product variations and unrelated items filter out automatically, so a single category can be verified without sweeping the whole floor.

A Bluebird RFID sled reader with an iPhone running the Teamwork Commerce daily count screen

Adjustable antenna power

Scale the reader from low to high power: pinpoint one item on a rack, or sweep an entire room.

Hot-and-cold finder

A proximity meter tracks how close the reader is to a specific item, walking an associate to stock that has gone missing on the floor.

Security & Compliance

SOC 2, PCI DSS and GDPR compliant.

Independently verified against the standards your security, finance, and legal teams demand, in the markets we serve.

Bring your security questionnaire
SOC 1 Type 2
SOC 2 Type 2
GDPR
PCI DSS
NF525 / TSE
ISO 27001
PIPL · China
MLPS 2.0 · China
Frequently Asked Questions

RFID questions, answered.

Teamwork Commerce offers a native RFID stack that runs from tag commissioning at receiving through transfers, counts and checkout. No third-party middleware required, and the reader hardware is yours to choose. Our RFID is native to the core logic: every transaction (receiving, counting, transferring, selling) operates by individual EPC, not just UPC.

We keep a certified hardware list for clients, covering the devices integrated and supported with TW POS Pro, including Bluebird RFID handhelds. It is deliberately short, roughly one certified device per category rather than a catalogue, and there are no certified EAS gates on it today. We recommend certified hardware for full compatibility; if you want to use something not on the list, your Client Success team can advise on support.

Both. If your vendor or warehouse ships goods already tagged, they scan straight into the purchase receipt. If not, Teamwork provides an integrated encoding workflow inside the purchase receipt document: define quantity, print and encode tags, affix them, then RFID scan to populate the receipt with individual EPCs. One step, no separate process.

See every unit. Sell every unit.

Most RFID solutions give you one piece. A reader here, a count tool there. Disconnected data that doesn't talk to itself. Teamwork Commerce gives you the whole journey, from the moment a unit arrives to the moment it sells, and everything in between. One platform. Connected data. Unit-level visibility at every step.

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